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Frequency

Legal

Terms of Service

Effective date: February 28, 2026

1. Agreement to Terms

Welcome to Frequency. These Terms of Service ("Terms") govern your access to and use of the website at frequencycaps.com, our platform, and any products or services we offer (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

2. Eligibility

You must be at least 18 years old to use our Services. By creating an account, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.

3. Account Responsibilities

When you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to:

  • Provide accurate and complete registration information.
  • Notify us immediately if you suspect unauthorized access to your account.
  • Not share your account credentials with any third party.

4. Acceptable Use

You agree not to use the Services to:

  • Violate any applicable local, state, national, or international law.
  • Infringe the intellectual property or privacy rights of others.
  • Transmit harmful code, viruses, or any technology that could disrupt or damage the Services.
  • Attempt to gain unauthorized access to any part of the Services or its systems.
  • Scrape, harvest, or extract data from the Services without our written permission.
  • Misrepresent your identity or affiliation with any person or entity.
  • Use the Services for any purpose that is fraudulent or otherwise harmful.

We reserve the right to suspend or terminate your access if you violate these terms.

5. Products and Purchases

We offer functional mushroom supplements and related wellness products through our platform. All purchases are subject to product availability. Prices are displayed in USD and may change without prior notice.

  • Payment: payments are processed securely through PayPal. By making a purchase, you agree to PayPal's terms of service.
  • Shipping: shipping times and costs vary by location. Estimated delivery dates are not guaranteed.
  • Returns: unopened products may be returned within 30 days of delivery for a full refund. Opened products are not eligible for return due to the nature of consumable supplements.

6. FDA Disclaimer

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

The information provided on this website and through our Services is for general informational and educational purposes only. It is not intended as, and should not be understood or construed as, medical advice.

Our products are dietary supplements manufactured in compliance with FDA regulations for dietary supplements under the Dietary Supplement Health and Education Act (DSHEA) of 1994. They are not drugs and are not intended to be used as drugs.

7. Health and Wellness Disclaimer

The content on our platform (including text, graphics, and information generated by our AI features) is for informational purposes only and does not constitute medical advice.

  • Consult your healthcare provider before starting any new supplement regimen, especially if you are pregnant, nursing, taking medication, or have a medical condition.
  • Individual results may vary. Testimonials and descriptions of benefits reflect individual experiences and are not guaranteed outcomes.
  • Not a substitute for professional care. Our products, programs, and AI-powered features are not replacements for professional medical advice, diagnosis, or treatment.
  • Allergen notice. Our products contain mushroom ingredients. If you have a known allergy to fungi, do not use our products without consulting a healthcare professional.

8. Intellectual Property

All content, trademarks, logos, graphics, designs, code, and other materials on the Services are owned by or licensed to Frequency and are protected by copyright, trademark, and other intellectual property laws.

  • You may not reproduce, distribute, modify, or create derivative works from our content without our express written consent.
  • The Frequency name, logo, and product names (CALM, ENERGY, SERENE, PORTAL, LUCID, INFINI-TEA, CACAO CUBES, BLUE AXIS) are trademarks of Frequency.
  • Content you create within our platform (journal entries, assessments, etc.) remains yours. You grant us a limited license to process and store it to provide the Services to you.

9. AI-Powered Features

Our platform includes features powered by artificial intelligence, including chat, voice interaction, and personalized recommendations. By using these features, you acknowledge that:

  • AI-generated content is provided for informational and educational purposes only and may contain inaccuracies.
  • AI responses do not constitute professional advice of any kind, including medical, legal, or financial advice.
  • Your interactions with AI features may be processed by third-party AI providers (Anthropic, OpenAI, Google) as described in our Privacy Policy.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any defects will be corrected. Your use of the Services is at your sole risk.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FREQUENCY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to, use of, or inability to access or use the Services.
  • Any conduct or content of any third party on the Services.
  • Unauthorized access, use, or alteration of your data or transmissions.
  • The use or inability to use any products purchased through the Services.

In no event shall our total liability to you for all claims exceed the amount you have paid us in the twelve (12) months preceding the event giving rise to the claim, or $100, whichever is greater.

12. Indemnification

You agree to indemnify, defend, and hold harmless Frequency and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any rights of a third party.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Los Angeles County, California.

14. Changes to These Terms

We reserve the right to update these Terms at any time. When we make material changes, we will update the effective date at the top of this page and notify you through our platform or by email. Your continued use of the Services after such changes constitutes acceptance of the revised Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Contact Us

If you have questions about these Terms, please contact us: